How to contact MetroTrade support

Our support team is available to help with account questions, funding, platform issues, and general questions about futures trading.

You can reach us by:

• Email: support@metrotrade.com
• Live chat: available inside MetroTrader and on our website
• Phone: available to users with a live, funded account

Our support hours are Monday through Friday, 8AM-4PM Central Time. We aim to respond to emails within one business day, and typically much faster during market hours.

For account-specific questions, please email from the address on file with your account so we can verify your identity.